NetUnity  Documentation and Service Definition

Documentation and Service Definition  

Network documentation is often treated as a "poor relative"; When considering a network installation or upgrade, insufficient time is allowed for documentation, and when the network is in and running, the need for it often slips (or is pushed!) into the background. This should not be the case - timely fault diagnosis is absolutely dependant upon clear, up-to-date documentation.

Imagine, as a newcomer, trying to find your way around the London of today, with just a map from the 1850's. This is exactly what confronts a network managers without good documentation when they attempt to diagnose a fault. Documentation that seemed a distraction when the new network is up and running; now, without it, a downed or compromised network stays down, because it is not possible to deliver good engineering and diagnostic services on a network that is not completely understood.

NetUnity not only delivers practical, standards-based network documentation (paper, web or application based). We have extensive pre-sales experience, having written, and responded to numerous requirements analyses, and Requests for Proposals (RFPs). Use our experience to shorten the RFP process, and to avoid the pitfalls that can trap a busy network manager.